Delivery

Delivery cost is £0.99 per package and will be posted within two working days – it is then sent via Royal Mail First Class delivery – please see www.royalmail.com for estimated delivery times.

Please allow up to 10 days before contacting us if you do not receive your package.

If after 10 days you have not received your package please visit www.vap-r.com/contact-us or email [email protected] with your delivery number, full name and date of purchase.

Returns and Refunds Policy

Thank you for shopping at Vapr Eliquids.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be replaced if damaged, broken or have leaked – you must contact us within 7 days of making the purchase to be eligible for a refund or replacement. Proof of damage must be shown via photo which can be emailed as an attachment to [email protected] or you may upload the image to www.imgur.com and send us the image link.

Send the product with its original packing to:

Vapr Electronic Cigarettes Ltd, Unit G8
Southern Gateway
Speke Boulevard
Liverpool
L24 9HZ

Shipping charges

Shipping charges incurred in connection with the return of a product are refundable.

Damaged items

If you received a damaged product that has leaked, wash your hands thoroughly and do not allow any e-liquid on your skin or in your mouth or eyes. If this happens, wash these areas thoroughly under tap water and see a doctor if there are any further issues.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone number: 0151 486 9631
  • By email: [email protected]
  • By visiting this page on our website: http://vap-r.com/contact-us/